Supportable | Home of the Behavioral Health CRM, built to process referrals and organize your contacts.

Your mission matters.

We simplify the journey.

Getting your clients through the door doesn't have to be so hard.

Supportable hero image girl waving to user with analytics overlayed

Here's our handy video introduction to your premiere healthcare CRM.

Sometimes you just want to see a quick video. We've made one just for you.

Look interesting to you?

What does CRM stand for in healthcare?

Customer Relationship Management (CRM) is a technology that enables practices to manage their interactions with customers and potential customers. The primary goal of CRM is to improve relationships with customers to foster growth.

In your line of work, you have two types of customers:

Those being referred to you...

...your potential clients.

Those who make referrals to you...

...your business contacts.

Your CRM should handle both.

So why is this important to your business?

Faster time to service

Getting client's through the door is your jam.

Revenue increase

Keeping your openings filled means keeping your lights on.

Data-driven decision-making

Operating from your gut only gets you so far.

Inter-department Alignment

Your front-end operations set the tone for service.

What makes Supportable different than other CRMs?

Behavioral Health Focus

We built this thing out of pure necessity. Other CRMs are too generalized, built to meet a much, much broader audience.

Directly Relate Marketing Efforts to Referrals

Here, you can see who your most reliable partners are in our referral network.

Out-of-the-box HIPAA Compliance

No fuss. No add-ons. No additional pricing or expensive build-outs. HIPAA compliance is in the front of our minds.

EHR Compatible

Whether through direct API or our browser extension, we can connect to ANY EHR system. No need to switch platforms.

Our Solutions

Referral Management

Get your referrals under control with the Referrals Package. Significantly boost your intake processing speed and reliability so your team can shift resources to more impactful tasks, spending less time on computers and more with patients and alumni.

Ditch the spreadsheets, paperwork and emails back and forth. Instead, take swift action with our screening tools to get your clients through the door.

Customization of your process
Build your own mental health screening tools
Centralized contact logging and notes
Eligibility verification

Marketing & Outreach

Using more traditional CRM features, the Marketing Package builds on top of the Referrals Package. Now, your marketing team can continue nurturing relationships within your referral network and see the results.

Get your intake team and your marketing team on the same page.

Reach out to your business contacts, log interactions.
Target specific groups for specific campaigns using custom cadences.
Get analytics on campaign success rates and referent conversion rates.

cropped image of a people looking at some graphs

Alumni & Outcomes

Keeping in touch with patients after treatment is critical as they continue on their path to recovery. Our Alumni Package allows you to do so. We make it easy for you to not only determine the effectiveness of the treatment you provide, but also anticipate the potential of a relapse of someone in your Alumni program.

Reach out to your business contacts, log interactions.
Target specific groups for specific campaigns using custom cadences.
Get analytics on campaign success rates and referent conversion rates.

Integrations

Understanding that you likely work with a number of different applications in this expanding age of tech, we have an ever-growing list of other technologies we integrate with.

We are open to integration with any system that has the potential to improve your workflow.

Here are just some of the direct API integrations:

EHR Integration through Chrome Extension

We can integrate with ANY EHR/EMR.

For a variety of reasons, EHRs can be challenging to integrate with. If your EHR is not integration friendly, we built a Google Chrome browser extension that allows you to put data from Supportable

But don't take it from us!

"We wanted a solution that would allow us to streamline our referral system, that provided clear visuals, and created the opportunity to initiate services efficiently. Supportable not only provides us with that but also gives us clear analytical data that allows us identify trends, difficulties, and future opportunities.

The team at Supportable took the time to get to know our business, needs, expectations and desired outcomes. They delivered a product that we utilize daily and truly enjoy. I have information at my fingertips that would have been less efficient to obtain in the past. The result is that we are able to truly partner with the people we support to help them fully experience life.""

James Hammill MS, LALD Executive Director Options Residential