Alumni & Outcomes

For the Supportable team, Alumni & Outcomes is the final piece in the customer experience puzzle that starts with the first call or click on your website.

What makes Alumni & Outcomes Important in Todays Market?

In behavioral health, alumni programs and tracking outcomes are crucial for long-term recovery and program effectiveness, providing ongoing support, fostering community, and allowing for continuous improvement.

The Value and Challenge of Outcomes

Outcomes allow for objective tracking of patient progress, evaluation of treatment effectiveness, and ultimately, the improvement of care and patient well-being, while also informing evidence-based decision-making.

Behavioral health organizations are starting to use outcomes data to reduce waitlists, optimize treatment, and improve clinical outcomes.

For the Supportable team, Alumni & Outcomes is the capstone of a customer journey that begins with the first call or click. Satisfied customers are key to generating new business through word-of-mouth, reviews, and repeat services.

But how much impact do they have?
How successful was the treatment?
What can enhance it?
And how can we make this process more efficient through automation?

These questions fueled the creation of Alumni & Outcomes.

How Supportable is Solving the Problem

Supportable enhances outcome management by providing customizable workflows and integrated client lifecycle data. Our customers can create tailored surveys to track patient-reported outcomes, including-